Sunday, April 4, 2010

Selecting conditional text in book...

You never know when it will occur or on which files .... I am in a book file and select several files, select View %26gt; Show/Hide Conditional Text, and change my condition settings, then click Apply.

Framemaker crashes. Sometimes three, four times in a row.

Yes I've made new files, etc., etc., and some others in our group have the same problems with conditional text in some books. This is not consistent behavior so that's why we scratch our heads.

I have 4GB of memory and an empty hard drive, so that's not the issue. We work off a network but the same thing can happen if I save a book locally.

What on Earth could be happening?

Selecting conditional text in book...

Pls let us know which version of FM, from Help %26gt; About, the ''pxxx'' numbers.

Selecting conditional text in book...

I have had this happen with version 9 and latest upgrades. It happened a few months ago, several times in a row. Has not happened since then. My ''way'' of getting out of the crashes was to select all the files in the book and then show all conditions. Save everything, and then apply the conditions I wanted. I was using expressions at the time. Maybe the expression was not well written.

For what it is worth, with version 9, I rarely resort to creating new files, etc (in my case copying the structure into a new, clean template file). Did it all the time with versino 7.2.

Good luck,

Van

9.0p237

Thanks for the tip, Van. I will try that!

I tried as Van suggested and unfortunately still crashed.

Some suggestions:

Have you done any tests with brand new FM files, using just the default template from FM, and apply some simple conditions, to see if the crash happens in simple files or perhaps it's confined to issues with your existing files?

Maybe there's something conflicting in your conditions -- you mentioned testing new files, but did you also test with brand new conditions, i.e. not importing your existing conditions.

Were the files you're having trouble with originally created in FM9, or were they updated from previous versions?

Do your files contain anything more complex, e.g. insets, referenced graphics, embedded links to other files such as PDF or Word or Excel?

When you change your condition settings, have you tried doing just one change at a time, then viewing and saving the docs, then another change?

Some files are new. Some files were ported from previous versions. Because the crashes are always different, it isn't always the same files or books where crashes occur. One never knows what will trigger the crash or when, as I mentioned. I've rebuilt files and had them crash, but someone else can use them (and change the same setting) without problems.

There's no discernible pattern.

Crashes for team members occur consistently at the book level. I seem to be the only person who can set conditions at the book level (though not consistently, as you can see). Crashes can occur for me at the book level or when I have a file open. Typically a file that crashes at book level also crashes with the file open.

I am trying to change one condition for these companion volumes (a set of three books that share some files). I successfully changed the condition a couple of hours ago.

Our network isn't backed up until very early in the morning and it's afternoon here -- that's not the issue. Nobody else is working on this project so that's not the issue.

Our templates have all of our conditions already defined so theoretically there shouldn't be conflicts. As I recall, a conflict triggers a notification when you update a book, and I successfully updated the companion book and printed to PDF a couple of hours ago.

Content doesn't seem to matter. The files in question consist of headings and tables. There are no graphics or linked files. The most sophisticated thing in them is cross-references (some conditional).

I just successfully changed the condition on all of the files in that chapter except one. The file that crashes Frame is very simple (no graphics or linked files, just cross-references) and it is one of the files that successfully switched conditions just a few hours ago.

Something else seems to be a culprit here. Can you share the file with the forum?
It will help us in pinpointing the exact cause of such intermittent crashes for you.

Thanks,

Nakshatra

I am unable to attach the file because the website gives the error ''The content type of this attachment is not allowed.'' It is a FrameMaker 9 file (.fm)

Oh..In that case you can directly mail me the files at - nbhardwa AT adobe DOT com.

FYI, to attach FM or MIF files, either place them in a zip file or add a ''.txt'' file extension, e,g, ''myfile.fm.txt'' to get around the Forum's brain-dead filters. It may also take hours to days to clear the virus scanning queue, but it will eventually get here.

Arnis Gubins

Forum host

I had the same problem with FM7.?I don't know what caused it, but the cure in my case was to save the file as mif and then read it back in again.?No crashes after that.

Alas that's been tried, and the MIF also crashes.

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